Legal - Terms & Conditions

Terms & Conditions (English)

Effective date: (insert)

1. Acceptance

By accessing alcanca.com or ai.alcanca.com (“Site”), you agree to these Terms & Conditions. If you disagree, do not use the Site.

2. Services

Alcanca provides digital consulting, web development, paid advertising, AI-driven marketing intelligence, and related services as described on the Site. Project specifics are detailed in individual proposals.

3. Client obligations

– Provide accurate and complete information in the contact form.

– Adhere to agreed feedback timelines.

– Respect Alcanca’s and third-party intellectual-property rights.

4. Alcanca obligations

– Perform services diligently and in accordance with professional standards.

– Keep client information confidential.

– Ensure the security of personal data processed.

5. Payments

Services are invoiced in euros via Stripe or Revolut. Invoices must be settled within the stated term; late payment may cause service suspension.

6. Intellectual property

All code, content, and deliverables remain Alcanca’s property until full payment; thereafter they are licensed to the client for internal use unless otherwise agreed.

7. Limitation of liability

Alcanca’s aggregate liability for any damages arising from the contract is limited to the amount paid by the client in the preceding 12 months. We are not liable for lost profits or indirect damages.

8. Cancellation and refunds

Either party may cancel a service in writing with 15 days’ notice. Fees are non-refundable unless Alcanca is in material breach.

9. Governing law and jurisdiction

These Terms are governed by Estonian law. Disputes shall be resolved in the courts of Tallinn.

10. Changes

We reserve the right to amend these Terms; clients will be notified by e-mail.